06 Aug
|
MoneyView
|
India
*Job Summary:*
We are looking for a Customer Support Executive for a Voice process role involving voice calls. The candidate will handle customer queries, resolve issues efficiently, and ensure high customer satisfaction.
*Key Responsibilities:*
- Handle inbound/outbound calls.
- Resolve customer queries, complaints, and service requests
- Maintain accurate records in CRM systems
- Follow SOPs, quality standards, and compliance guidelines
- Achieve productivity, quality, and customer satisfaction targets
*Required Skills:*
- Excellent communication in *English / Hindi* (average English will not be considered)
- Minimum 1 year of relevant experience in Customer Support is Mandatory *( NBFC , Banking , Fintech,Insurance and BPO )*
- Customer handling and problem-solving skills
- Basic computer knowledge and CRM tools
Pay: ₹30,000.00 - ₹50,000.00 per month
Advantages:
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Support Associate (India)
🏢 MoneyView
📍 India