Product Owner

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Product Owner

Chennai, India

At ICON, we build technology solutions that accelerate clinical research and improve healthcare outcomes globally.

We are looking for a Product Owner who combines strong execution, product judgment, and collaboration to deliver high-quality enterprise products. This role is ideal for someone who thrives in complex, cross-functional environments, enjoys solving customer and business problems, and can translate product strategy into successful execution.

Working closely with Product Managers, Engineering, Business Analysts, PMO, Testing, Validation, and business stakeholders, you will own the delivery of one or more enterprise products or capabilities while ensuring every release delivers measurable customer and business value.

What You Will Be Doing

Product Ownership & Delivery

- Own the product backlog, prioritization, and release planning for one or more enterprise products or capabilities.
- Translate product strategy, business objectives, and customer needs into well-defined product requirements, user stories, and acceptance criteria.
- Make day-to-day prioritization decisions that balance customer value, business priorities, technical feasibility, and regulatory requirements.
- Lead products through the delivery lifecycle, partnering closely with engineering teams to ensure high-quality outcomes.

Cross-Functional Collaboration

- Partner with Product Managers, Engineering, Architecture, UX, Business Analysts, Testing, Validation, PMO, and business stakeholders to deliver customer-centric solutions.
- Facilitate alignment across cross-functional teams to remove delivery risks and accelerate execution.
- Ensure requirements are well understood, refined, and ready for development.
- Support product demonstrations, user acceptance activities, and release readiness.

Product Performance & Continuous Improvement

- Monitor product performance, customer feedback, and operational metrics to identify opportunities for continuous improvement.
- Support product adoption by working closely with business stakeholders during rollout and change activities.
- Identify opportunities to simplify workflows, improve usability,



and increase operational efficiency through technology and automation.

What We're Looking For

- 7–10 years of overall experience, including 3–6 years in Product Ownership, Product Management, or a closely related product role.
- Experience delivering enterprise software, SaaS platforms, workflow products, or business-critical technology solutions.
- Strong experience managing product backlogs, prioritization, release planning, and Agile delivery.
- Demonstrated ability to make sound product decisions and manage trade-offs in complex enterprise environments.
- Experience partnering closely with engineering teams throughout discovery, development, testing, release, and adoption.
- Strong understanding of enterprise platforms, integrations, APIs, automation, and modern software delivery practices.
- Ability to mentor 3-4 junior BAs and support in hiring good BA talent.
- Excellent communication, stakeholder management, and cross-functional collaboration skills.
- High ownership mindset with the ability to operate independently and drive execution with minimal supervision.

Preferred Qualifications

- Bachelor's degree in Computer Science, Engineering, Information Technology, Business, or a related discipline.
- CSPO, PSPO, or equivalent Product Owner certification is a plus.
- Experience in Healthcare, Life Sciences, Clinical Research, CRO, Health Tech, Med Tech, or other regulated industries is strongly preferred.
- Experience working with globally distributed teams and stakeholders.

What Success Looks Like

- Recognized as the trusted owner of their product area and delivery outcomes.
- Consistently delivers high-quality product increments that create measurable customer and business value.
- Demonstrates sound prioritization, product judgment, and execution excellence.
- Builds trusted partnerships across Product, Engineering, and business teams.
- Operates confidently in a complex, enterprise, and regulated environment.

What We Offer

- Opportunity to work on products that support clinical research and improve healthcare outcomes globally.
- An energized,



collaborative, and truly global team setting.
- Exposure to complex enterprise platforms and technologies.
- A culture that values ownership, innovation, continuous learning, and customer impact.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, Life Works, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

📌 Product Owner (India)
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📍 India