Role Overview

We are looking for a detail-oriented and proactive Inside Sales Representative who will not only drive lead generation but also closely support Field Sales Managers in managing the complete sales cycle — from quotation to order closure and payment follow-ups. This role is critical in ensuring operational efficiency, faster deal closures, and strong customer coordination.

Key Responsibilities

Sales & Lead Management

1. Generate and qualify leads through calls, emails, and digital outreach
2. Engage with prospects to understand requirements and align solutions
3. Maintain regular follow-ups to convert leads into opportunities

Field Sales Support (Core Requirement)

1. Work closely with Field Sales Managers to drive deal closures
2. Prepare and share quotations, proposals, and commercial documents
3. Coordinate with OEMs/vendors/distributors for pricing and availability
4. Track deal progress and ensure timely movement across the pipeline

Order Processing & Coordination

1. Assist in order booking, documentation, and internal coordination
2. Ensure smooth communication between customer, sales, and operations teams

Payment & Collection Follow-ups

1. Follow up with customers for POs, invoices, and payment collections
2.



Coordinate with finance teams for billing and reconciliation
3. Ensure timely closure of receivables to support cash flow

Customer Engagement

1. Act as a single point of contact for customer queries and updates
2. Share product information, pricing, and status updates
3. Build strong relationships to enable repeat business and upselling

Key Skills & Competencies

1. Strong coordination and execution skills
2. Experience in quotation preparation and commercial understanding
3. Good knowledge of sales documentation & order lifecycle
4. Excellent follow-up and negotiation skills (especially for payments)
5. Strong communication (verbal & written)
6. Proficiency in MS Excel (key for quotes & tracking)
7. Ability to work under pressure and meet deadlines

Behavioural Attributes

1. High ownership and accountability
2. Detail-oriented and process-driven
3. Persistent and disciplined in follow-ups
4. Team player with strong collaboration mindset
5. Target and closure-focused

Key KPIs / Success Metrics

1. Quote Turnaround Time (TAT)
2. Lead to Order Conversion Rate
3. Order Processing Accuracy
4. Collection Efficiency (DSO / payment follow-ups)
5. Support to revenue closure (assisted deals value)

📌 Inside Sales Representative (Bengaluru)
🏢 Happiest Resume
📍 Bengaluru