Job Description

- Oversee the daily operations of the All Day Dining outlet, ensuring seamless service delivery and adherence to Fairmont's luxury hospitality standards
- Manage and supervise the dining team, including servers, kitchen staff, and support personnel, whilst fostering a positive and professional work environment
- Develop and implement operational strategies to maximise revenue, optimise costs, and enhance profitability of the outlet
- Ensure consistent delivery of exceptional culinary experiences and service quality in accordance with established standard operating procedures
- Monitor food and beverage inventory, manage stock levels, and coordinate with procurement to maintain optimal supplies
- Maintain rigorous health, safety, and hygiene standards, ensuring full compliance with local regulations and Fairmont policies
- Conduct regular staff training and development programmes to enhance service excellence, product knowledge, and customer engagement skills




- Analyse guest feedback and implement corrective measures to continuously improve service quality and guest satisfaction
- Manage guest relations and handle complaints professionally, ensuring swift resolution and guest retention
- Prepare and present regular performance reports, including financial analysis, occupancy rates, and operational metrics to senior management
- Collaborate with the culinary team to develop cutting-edge menus, seasonal offerings, and special dining experiences
- Coordinate with other departments (housekeeping, front office, marketing) to ensure integrated guest experiences and cross-departmental support
- Implement cost control measures, manage budgets effectively, and identify opportunities for operational efficiency improvements
- Ensure the outlet maintains an inviting ambiance through proper maintenance of facilities, décor, and dining equipment

📌 Outlet Manager All Day Dining - Fairmont Agra
🏢 FAIRMONT
📍 Agra