- Lead our busy reactive groups & events team by leading by example and delivering training and support on Hoxton brand standards for all stages of our reactive quoting, contracting and planning journey.
- Have a excellent understanding of our operation – and support the groups & events team in training on our operation and providing tip-top handovers to the hotel teams in order to deliver incredible guest experiences.
- Work with the Director of Sales & Marketing on projects and initiatives to drive conversion and identify opportunities for success.
- Provide forecasting and reporting on revenues and business levels and help turn these into strategies and understanding to support the team maximising conversion, driving revenues, and hitting targets.
- Show your keen eye for detail to use, update and train the team on our booking systems: think tracking and following up on enquiries, generating contracts, invoices and function sheets, inputting details for operational handover, taking deposits and tracking payments and keeping an up-to-date database.
- Develop great product knowledge and proactively share this with the team through training and day to day support – become a ‘go to’ person who either knows the answer or where to find it!
- Prioritise developing client relationships and work to truly understand guest needs, while always following up and creating opportunities to develop repeat business.
- Work with the Director of Sales & Marketing on projects and initiatives to drive conversion and identify opportunities for success.
- Be an ambassador for The Hoxton brand and support the team in keeping the guest experience at the heart of everything we do.
- Actively contribute to a positive team culture as part of a fast-paced department.
- Build strong relationships and communication with other Hoxton teams, championing positive collaboration across the business.
- Keep your thinking cap on at all times, get creative when problem solving and don’t be afraid to challenge the norm – we want your fresh ideas!
📌 Catering Sales Manager- The Hoxton Bengaluru City
🏢 ENNISMORE
📍 Bengaluru
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