06 Aug
|
Important Group
|
Bengaluru
06 Aug
Important Group
Bengaluru
Location: Bangalore (Hybrid)
Experience: 5+ Years
Key Responsibilities:
Act as the primary POC for Salesforce -related business issues
Troubleshoot across opportunity management, account hierarchies, CPQ, CLM, pricing, and onboarding workflows
Partner with cross -functional teams (SalesOps, BizSys, Data, Product, Engineering, Compliance) to resolve issues
Drive root cause analysis and implement scalable solution
Manage and prioritize multi -region escalations
Analytics & Insights:
Analyze Salesforce data to identify bottlenecks, trends, and inefficiencies
Track sales productivity, issue resolution, and operational performance
Build dashboards/reports and provide data -driven recommendations
Use storytelling to influence decision -making
Process Improvement & Automation:
Identify workflow gaps and drive process optimization & automation
Partner with Product/Engineering on system enhancements
Lead UAT, rollout, change management, and adoption tracking
Create detailed documentation, business cases, and implementation plans
Stakeholder Management & Leadership:
Collaborate with commercial teams, sales leaders, and cross -functional partners
Drive alignment, resolve conflicts, and influence decisions in a matrixed environment
Executive Communication:
Create executive -ready decks, business reviews, and reports
Translate complex issues into clear, actionable insights for leadership
Must -Have Skills:
5+ years in Salesforce CRM (SalesOps, Program/Business Ops, Commercial Ops)
Strong understanding of Opportunity Mgmt, Account Hierarchy, CPQ, CLM, Sales workflows
Strong analytical and problem -solving skills
Advanced Excel/Google Sheets + Salesforce reporting/dashboards
Excellent stakeholder management & communication skills
Experience creating executive presentations & business reviews
Strong program/project management skills
Ability to work independently in a fast -paced, ambiguous environment
Good to Have:
Experience in sales operations / lead management / merchant acquisition
Familiarity with lead routing or enrichment tools
Experience working with Product & Engineering teams on automation/system implementations
Why Join?
High -impact role with global exposure
Opportunity to drive Salesforce transformation and business efficiency at scale
Requirements
Must -Have Skills
- 5+ years in Salesforce CRM (SalesOps, Program/Business Ops, Commercial Ops)
- Strong understanding of Opportunity Mgmt, Account Hierarchy, CPQ, CLM, Sales workflows
- Solid analytical and problem -solving skills
- Advanced Excel/Google Sheets + Salesforce reporting/dashboards
- Excellent stakeholder management & communication skills
- Experience creating executive presentations & business reviews
- Strong program/project management skills
- Ability to work independently in a rapid -paced, ambiguous environment
Benefits
- Competitive salary and performance -based bonuses.
- Comprehensive insurance plans.
- Collaborative and supportive work environment
- Chance to learn and grow with a talented team.
- A positive and fun work environment.
📌 Salesforce Program Manager (Bengaluru)
🏢 Important Group
📍 Bengaluru