06 Aug
|
Recognized
|
Chandigarh
06 Aug
Recognized
Chandigarh
Responsibilities :
- Be able to
have On -Point communication in a proficient
manner
- Relay all
information needed & as provided
- Address
customers in a professional and respectful
manner
- Take ownership
of issues in order to follow -up on outstanding requests and
escalate issues when necessary
- Maintain
up -to -date knowledge on business areas
- Maintain broad
knowledge about company’s products and services
- Consistently
communicating recent issues to managers so as a company we can
establish a solution to the problem
Requirements
Required
Skills & Qualifications:
- Should have
scored 60% & above throughout academics - B.Com
Graduate
- Customer
Support Experience in US. Business Environment -
Banking or Financial Servixes
preferred.
- Good
Communication Skills (English – USA)
- Sensitization
in American Culture
- Open to work
in Night Shift
- Proficiency in
Typing (35 wpm)
- Ability to
handle distressed Customers
- Accountability
is required from each individual
- 6 Days a week
📌 Analyst/Senior Analyst, Customer Support Voice (Prisma AMC) (Chandigarh)
🏢 Recognized
📍 Chandigarh