Job Responsibiliteis - Handle inbound and outbound calls to assist customers with their inquiries regarding 2-wheeler models features pricing and availability - Provide information about ongoing promotions financing options and after-sales services - Schedule appointments for test drives and showroom visits - Address customer concerns and complaints in a professional and courteous manner - Maintain detailed records of customer interactions and transactions in the CRM system - Follow up with potential leads to convert inquiries into sales - Collaborate with the sales team to ensure seamless customer experiences - Stay updated on the latest products services and industry trends Requirements - High school diploma or equivalent a degree in a related field is a plus - Proven experience as a call center representative or similar customer service role - Excellent communication and interpersonal skills - Ability to handle stressful situations calmly and effectively - Solid problem-solving skills and attention to detail - Proficient in using CRM software and other relevant tools - Ability to work on Saturdays Preferred Qualifications - Knowledge of 2-wheelers and the automotive industry - Multilingual abilities - Bengali Nepali Hindi English - Previous experience in sales or telemarketing Interested candidates are invited to send their resume with the subject line Call Centre Executive Application - Jalpaiguri Bajaj Job Type Full-time Pay From 8 000 00 per month Benefits Provident Fund Education Higher Secondary 12th Pass Preferred Experience Technical support 1 year Preferred tele sales 1 year Required total work 1 year Required Language Hindi Bengali Required Work Location In person

📌 Call Centre Executive (Jalpaiguri)
🏢 Siliguri Auto Works
📍 Jalpaiguri