Job Title Senior Desktop Engineer Location New Delhi Department IT IT Infrastructure Reports To IT Manager IT HEAD Infrastructure Lead Employment Type Full time Detailed list of Job Duties for a Senior Desktop Engineer based on the technologies and responsibilities mentioned Core Desktop Engineering Responsibilities Windows OS Management Install configure and maintain Windows 10 11 and Windows Server 2016 environments Office 365 Administration Support and troubleshoot Outlook Word Excel PowerPoint and other Office apps manage user accounts and licenses Citrix VDI Support Maintain and troubleshoot Citrix Virtual Desktop Infrastructure including thin-client configurations and session performance Endpoint Management Use Microsoft Intune and MDM solutions to manage and secure desktops laptops and mobile devices Device Management Systems DMS Administer and support DMS platforms for hardware software inventory and lifecycle management Hardware Peripheral Support Desktop Laptop Thin-Client Troubleshooting Diagnose and resolve hardware issues across various device types Printer Support Troubleshoot network and local printer issues including driver installations and connectivity problems Security Monitoring Antivirus Management Deploy and monitor antivirus solutions ensure endpoint protection is up-to-date Gateway Security Monitoring Monitor and respond to alerts from gateway security systems e g firewalls web filters Network Security Monitoring Collaborate with network teams to monitor and secure desktop endpoints from threats and vulnerabilities Software Deployment Maintenance Application Support Install configure and troubleshoot business-critical applications including Microsoft Office suite Patch Management Ensure timely deployment of OS and application patches using tools like WSUS or SCCM Software Packaging Create and deploy software packages for automated installation across the enterprise Operational Strategic Duties Documentation Maintain detailed documentation of configurations procedures and troubleshooting steps User Support Training Provide Tier 1 2 support and training to end-users on desktop systems and applications Project Leadership Lead desktop-related projects such as OS upgrades hardware refreshes and security enhancements Collaboration Work closely with network server and security teams to ensure cohesive IT operations Reporting Analysis Asset Management Track and manage IT hardware and software inventory Incident Reporting Analyze support trends and generate reports to improve service delivery User Training Provide training and documentation to end-users for common desktop tasks and best practices

📌 Senior Desktop Engineer Office 365 Administration (senior Desktop Engineer), Mumbai (Delhi)
🏢 Talent Leads HR Solutions
📍 Delhi