Job Title Customer Relationship cum Business Development Manager Remote Industry Customer Service Business Development Client Management Employment Type Full-Time Work From Home Location Remote Work from Home - India-based candidates only Salary 25 000 - 30 000 per month based on experience Working Hours 10 30 AM - 7 30 PM IST Monday to Saturday PREFERRED FEMALE CANDIDATES FOR THIS ROLE About the Role We are hiring a Customer Relationship cum Business Development Manager Remote to strengthen our customer relationships and drive new business opportunities This remote position is ideal for candidates with a strong background in client servicing customer support account management and B2B sales particularly in the hospitality retail and international markets like Dubai Key Responsibilities Develop and implement customer relationship management strategies to improve client engagement Conduct market research and outreach to expand the customer base and boost sales Reach out to hotels and wholesale retail clients in Dubai and other international markets to explore business opportunities Analyse customer feedback and data to identify service trends and improvement areas Collaborate with internal teams such as sales marketing and product to ensure a seamless customer journey Maintain detailed records of customer interactions queries and feedback using CRM systems Conduct regular follow-ups to ensure high levels of customer satisfaction and gather actionable insights Train and support team members on best practices for customer service and relationship building Candidate Requirements Bachelor s degree in Business Administration Marketing or a related field Excellent English communication skills verbal and written Proven experience in customer service client relationship management or B2B sales roles Familiarity with CRM tools and strong documentation abilities Analytical skills with the ability to generate insights from customer data Strong organizational skills and attention to detail Fluency in Arabic is mandatory Preferred Skills Client servicing experience in hospitality retail or export-import businesses Experience in dealing with international clients especially in the UAE market Proactive approach to sales and customer success Strong follow-up and coordination capabilities High emotional intelligence and ability to handle objections Why Apply 100 Remote flexible yet structured work setup Exposure to international markets and clients Work in a performance-driven team-oriented environment Stable full time role with room for growth and skill development Remote jobs Work from home Customer relationship manager Client relationship Business development executive CRM manager International client servicing B2B sales Dubai clients UAE market Hospitality sales Retail business development Arabic speaking jobs Customer success manager Relationship executive Customer support Export client management Cross-border business development Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Schedule Day shift Application Question s What is your current and expected CTC Do you have client servicing experience in hospitality retail or export-import businesses Do you have prior experience handling international clients particularly from Dubai or the UAE market How many years have you worked in a client relationship customer service or business development role Do you have experience making cold calls and following up rigorously with clients across different time zones Do you have experience using CRM tools like Zoho Salesforce HubSpot etc to manage and track client interactions Are you fluent in Arabic Work Location Remote

📌 Customer Relationship Cum Business Development Manager (remote) (India)
🏢 super scholar
📍 India