Roles Responsibilities User onboarding offboarding account creation Outlook setup VPN access device preparation Install and configure Windows Mac Linux OS user data backup restore Dispatch and track laptops via transport partners courier recollect and inspect returned devices Coordinate repairs replacements and procurement with vendors Manage Microsoft 365 Exchange Admin Center for user mailbox lifecycle Administer Active Directory and Group Policy Configure and maintain VPN connections for secure access Provide remote onsite desktop support and troubleshoot IT hardware software issues Manage IT asset inventory and software subscriptions Monitor endpoint protection preferred CrowdStrike and apply security policies Record prioritize and resolve IT support tickets maintain clear user communication Generate IT asset ticketing and vendor reports for management review Support ISO ITSM processes and compliance documentation Coordinate with vendors partners for procurement repairs and logistics Skills 3-5 years of IT support system admin experience OS installation and troubleshooting Windows Mac Linux Microsoft 365 Exchange Admin Center Outlook configuration VPN setup Active Directory Group Policy management Endpoint security management preferred CrowdStrike Hardware diagnostics repair vendor coordination Asset lifecycle tracking inventory management Cloud environment knowledge AWS Azure GCP Solid communication documentation and reporting skills Job Type Full-time Experience Desktop support 3 years Required Active Directory 3 years Required Endpoint Security Management 2 years Required Work Location In person

📌 Desktop Support (Telangana)
🏢 Robotico Digital Sdn
📍 Telangana