Creating and maintaining a positive and skilled learning Providing training to employees Partners or Clients Knowledge of internet Ms Excel and word must Roles Responsibilities Provide first-line technical support to software users via phone email or chat Diagnose and troubleshoot software-related issues reported by customers Guide customers through step-by-step solutions for software problems Escalate complex issues to higher-level technical support or engineering teams Document and track issues reported by customers in the support ticketing system Collaborate with product development teams to improve software based on user feedback Conduct training sessions for new users and provide ongoing support Understand the business process configure the software as per training given Support customer for data entry and guide them if required do data entry for them Insert customer data by inputting text based Excel based and numerical information from source documents Job Types Full-time Permanent Fresher Pay 7 000 00 - 10 000 00 per month Education Bachelor s Required Language English Required Hindi Required Location Manjalpur Vadodara Gujarat Required Work Location In person

📌 Support Executive (fresher) (Gujarat)
🏢 Stersoft Solutions
📍 Gujarat