Education Qualification Any Graduate Skills Primary - Technology Network Monitoring Tools Traverse 4 - Advanced Primary - Technology Network Monitoring Tools Solarwinds 4 - Advanced Tertiary - Behavioral Aptitude Information Processing 4 - Advanced Tertiary - Domain IT in Banking Customer Support 4 - Advanced Tertiary - Behavioral Aptitude Communication 4 - Advanced Certification Technology IT Certifications Microsoft Certification Microsoft Windows Server Networking Fundamentals Details 1 SCCM Administration - Working knowledge of SCCM administration and related dependent components like AD DNS BitLocker Group Policies etc 2 Patch Management a Deployment of monthly updates on every patch Tuesday following the Change process b Provide the patching status report to the customer 3 Software Distribution a Deployment of application versions to keep the devices complaint b Provide the deployment status report to the customer 4 Hardware and Software Inventory a Generate hardware and software inventory reports as per the customer requirements 5 Configure features Asset intelligence DCM Reporting 6 Manage and administer the client settings system discoveries collections boundaries and bandwidth settings etc 7 SCCM Client installation on Servers and Desktops 8 Hands on experience on fixing SCCM Packaging related issues on End User Windows 10 devices 9 Expertise in Windows Batch Scripting 10 Windows 10 Autopilot 11 Create and Manage Windows 10 Image with customizations LTI and ZTI 12 OS upgradation In-place upgrade and Feature Upgrade 13 Troubleshoot OSD Task sequence errors 14 Monitor and troubleshoot the SCCM infrastructure components and client health issues 15 Monitor and Troubleshoot a Monitoring the daily health of SCCM infrastructure components and client issues b Troubleshoot failed SCCM components and clients c Troubleshoot failed Software and Patch Deployments 16 Backup and Maintenance - Knowledge on the SCCM site backup and Maintenance tasks 17 Incident and Service Request Management - Monitor the ticket queue and act up on the reported incidents on a daily basis 18 Address the tickets escalated from L1 L2 team 19 Manage and lead team of L1 L2 Technical Skills In-depth hands-on experience on any two of SCCM SCOM Traverse SolarWinds ManageEngine Nexthink etc Location India - Bengaluru Created On 17-Jul-2025

📌 Senior Sme - Tools (Karnataka)
🏢 Microland
📍 Karnataka