About Us Skinroots is a premium dermatology and aesthetics clinic committed to offering advanced treatments and delivering exceptional patient experiences We are expanding our team and seeking a Patient Support Executive to enhance our service quality and patient engagement Role Overview As a Patient Support Executive or Patient care coordinator you will be the first point of contact for patients and play a vital role in assisting them throughout their journey from inquiry to post-treatment follow-up This role requires strong communication skills empathy and a solution-oriented approach Key Responsibilities Handle inbound and outbound calls related to appointments treatments and follow-ups Assist patients in understanding procedures treatment packages pricing and service offerings Maintain and update patient data in the CRM system Follow up with leads to ensure conversions and patient satisfaction Coordinate with doctors front desk and clinical staff to ensure smooth patient flow Address patient queries concerns and complaints with professionalism Remind patients of appointments payments or reviews via call SMS WhatsApp Guide walk-in patients and ensure a positive in-clinic experience Key Skills Qualifications Minimum 12th pass or graduate 6 months to 1 year experience in healthcare hospitality telecalling or customer service Good spoken English and Hindi other regional languages is a plus Basic knowledge of computers and CRM software Empathetic patient-friendly and polite communication Ability to multitask and work under pressure What We Offer Attractive salary incentives Growth opportunities in a fast-expanding clinic Supportive and friendly team environment Training in aesthetics dermatology services and CRM tools Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Advantages Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick time Paid time off Application Question s Are you an immediate joiner Do you speak English What s your current in hand monthly salary What s your expected in-hand monthly salary Work Location In person

📌 Patient Care Coordinator (New Delhi)
🏢 skinroots
📍 New Delhi