Role Travel Agent Consultant Sub-Department Voice Work Shift Rotational 9-hour shifts Week Off 2 days rotational weekly off Position Overview Greaves Travel India is seeking a skilled and customer-focused Travel Consultant Senior Travel Consultant to join our dynamic team The ideal candidate will have a strong background in international ticketing corporate handling and inbound call support for global clients particularly in the US market This role requires expertise in GDS systems excellent communication skills and the ability to thrive in a 24 7 rotational shift environment Key Responsibilities Handle inbound calls from passengers of international airlines and US Canada based corporate clients providing seamless travel solutions Manage flight bookings cancellations and itinerary changes using GDS systems Amadeus Sabre World span Apollo GAL Assist B2B partners and corporate clients with travel-related inquiries ensuring adherence to service standards Resolve customer queries related to ticketing reservations and travel logistics with a focus on US geography and airport codes Maintain accurate records of customer interactions and transactions Collaborate with internal teams to ensure smooth operations and high customer satisfaction Adapt to rotational shifts 24 7 environment with flexibility for 9-hour shifts and weekly offs as per business needs Skills Qualifications Experience 3-8 years in travel consultancy corporate handling or international ticketing senior roles for 5 years Technical Skills Proficiency in GDS systems Amadeus Sabre World span Apollo GAL Domain Knowledge Strong understanding of US geography airline codes and corporate travel processes Communication Excellent verbal and written English skills for global client interactions Work Ethic Willingness to work in rotational shifts including nights weekends Education Graduate from a recognized university Preferred Candidates with self-conveyance no transport provided Note Immediate joiners preferred Candidates must be comfortable with 24 7 operations and on-site work in Noida South Delhi Role Travel Agent Consultant Industry Type Travel Tourism Department Food Beverage Hospitality Employment Type Full Time Permanent Role Category Tourism Services Education UG Any Graduate PG Any Postgraduate Key Skills Skills highlighted with are preferred keys kills International Ticketing Sabre Customer Interaction Travel Operations travel consulting inbound calling Amadeus Job Types Full-time Permanent Perks Flexible schedule Provident Fund Application Question s Do you have Travel industry experience What is your current CTC What is your Notice period Work Location In person