Cinema Team Leader Guest Service Provider - Roles ResponsibilitiesCustomer Service Welcome guests and provide excellent customer service at all times Assist customers with ticketing seating show timings and general enquiries Handle guest complaints or issues politely and resolve them promptly Ensure a smooth and pleasant guest experience in all areas box office concession auditorium Team Support Guide and support team members during operations Ensure staff follow company policies grooming standards and work discipline Assist in training new staff on customer service and cinema procedures Operations Monitor box office concession and foyer operations Maintain cleanliness and hygiene in all public areas and auditoriums Oversee show start stop timings and coordinate with projection team Ensure ticket checks crowd control and queue management are done properly Sales Revenue Promote combo offers memberships and upselling at concession counters Ensure accurate billing cash handling and daily reconciliation Safety Compliance Ensure all safety protocols emergency procedures and security checks are followed Report any hazards equipment issues or maintenance requirements Reporting Communication Update shift reports attendance and operational issues to Duty Manager Ensure smooth communication between departments Projection Housekeeping Security Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Perks Food provided Provident Fund Work Location In person

📌 Cinema Team Leader (Tamil Nadu)
🏢 Recognized
📍 Tamil Nadu