Customer Service Representative - Booking com Your potential has a place here with TTEC s award-winning employment experience As a Customer Service Representative - Booking com on site in Ahmedabad Gujarat Opp L J Group of Institutes Off S G Highway Makarba you ll be a part of bringing humanity to business experienceTTEC Our employees have spoken Our purpose team and company culture are amazing and our Great Place to Work certification in India says it all Apply in-person for immediate interview - Monday to Friday - 10 30 AM to 4 00 PM Interested in relocating Virtual interviews are accommodated as well What You ll be Doing Do you have a passion for technology and helping others In this role you ll work to resolve technical requests or complex queries from customers Whether it s getting answers for customers quickly consulting on products with compassion or resolving their issues with a smile you ll be the difference between their customer experience being just average or an exceptional one During a Typical Day You ll Answer incoming communications from customers via email and chat Connect and resolve issues with customers using email and chat In certain cases conduct outbound calls to partners and customers What You Bring to the Role With 6 months or more customer service experience is preferred but Freshers are also welcome to apply High School Diploma Experience in the Travel and Hospitality sector is a plus Great written communication skills including grammar and spelling Computer savvy Flexibility to work in a 24 7 workplace What You Can Expect Knowledgeable encouraging supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes all the competitive compensation performance bonus opportunities and benefits you d expect and maybe a few that would pleasantly surprise you A Bit More About Your Role We re committed to ensuring you have the skills and support to be successful in your role throughout your career From your first day in training through individualized webcam-enabled engagement and coaching on into 1000s of free courses to support your career growth wherever that may take you And we know that you bring with you the one necessary ingredient that can t be taught - a caring and supportive nature that will shine through as you help customers Our TTEC community is here for you as one dynamic global family You ll report to Team Lead You ll contribute to the success of the customer experience and the overall success of the team About TTEC Our business is about making customers happy That s all we do Since 1982 we ve helped companies build engaged pleased profitable customer experiences powered by our combination of humanity and technology On behalf of many of the world s leading iconic and hypergrowth brands we talk message text and video chat with millions of customers every day These exceptional customer experiences start with you TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams We aim to reflect the communities we serve by not only delivering amazing service and technology but also humanity We make it a point to make sure all our employees feel valued belonging and comfortable being their authentic selves at work As a global company we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way Primary Location India-Gujarat-Ahmedabad Job Customer Care Representative

📌 Customer Service Representative - Booking. Com (Gujarat)
🏢 TTEC
📍 Gujarat