We are looking for a polite patient-friendly and well-spoken Customer Relationship Executive who will be the first point of contact for our patients The role involves welcoming patients handling telephonic inquiries appointment scheduling and patient coordination to ensure a smooth and positive clinic experience Key Responsibilities Patient Interaction In-Clinic Welcome patients politely and professionally Guide patients regarding consultation process Coordinate patient flow and appointment queue Maintain a calm and supportive environment at the front desk Telephonic WhatsApp Handling Attend incoming calls and WhatsApp inquiries Explain clinic services consultation process and timings Convince and guide patients for appointment booking Follow up with inquiry patients for confirmation Appointment Management Schedule reschedule and confirm appointments Maintain appointment records register software Remind patients about upcoming appointments if required Patient Relationship Follow-ups Handle patient queries politely and empathetically Follow up with old patients as instructed by doctor Collect basic feedback if required Administrative Support Maintain basic patient records Coordinate with doctor and clinic staff Ensure front desk cleanliness and discipline Required Skills Qualities Excellent communication skills Hindi Gujarati English preferred Pleasant personality with patient-friendly attitude Ability to convince patients politely without pressure Basic computer smartphone knowledge Ability to handle multiple tasks calmly Respect for patient confidentiality Qualification Experience Minimum 12th pass Graduate preferred Experience in clinic hospital healthcare customer service is an advantage Freshers with valuable communication skills can also apply Preferred Background Not Mandatory Clinic hospital front desk Call center healthcare preferred Customer service executive Receptionist email resume ayulink gmail com or whtsapp (phone hidden) Job Type Full-time Pay 15 000 00 - 25 000 00 per month Work Location In person