Healthcare Customer Service Representative - English Voice - Mohali CampusHealthcare Insurance Customer Service Representative - English Voice Your Potential has a place here with TTEC s award-winning employment experience As a Customer Service Representative - Voice you ll be be part of bringing humanity to business Our employees have spoken their voices celebrate our purpose team and company culture Our Great Place to Work certification in India says it all experienceTTEC What You ll Be Doing Do you have a passion for helping others and providing them peace of mind giving someone a piece of mind rhymes with this and carries a different connotation In this role you ll work to resolve customer issues via phone and multiple platforms such as text email social media direct messaging and other nonverbal written communication channels Whether it s providing quick answers offering compassionate product consultations or resolving issues with a smile you ll be the difference between an average customer experience and an exceptional one During a Typical Day You ll Answer incoming calls from healthcare plan members Understand the coverage and healthcare requirements by interacting with members on phone Resolve member issues through verbal and written communication What You Bring to the Role 1 year of customer service experience Ability to read write and converse proficiently with in US English Computer literacy What You Can Expect Support for your career and career development An inclusive community-minded organization that encourages giving back A global team of curious lifelong learners guided by our company values A comprehensive benefits package that may include transportation for night shifts PTO tuition reimbursement and health and wellness incentives A Bit More About Your Role We re committed to ensuring you have the skills and supportneeded for success throughout your career From your first day in training through individualized engagement coaching and access thousands of that support your career growth wherever that may take you And we know that you bring with you the one necessary ingredient that can t be taught your caring and supportive nature that will shine through as you help customers Our TTEC community is here for you as one dynamic global family You ll report to the Team Lead and contribute to the success of both customer experiences and the overall team About TTEC Our business is about making customers happy That s all we do Since 1982 we ve helped companies build engaged satisfied and profitable customer experiences powered by a combination of humanity and technology On behalf of many of the world s leading iconic and hypergrowth brands we talk message text and video chat with millions of customers every day These exceptional customer experiences start with you TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status TTEC embraces diversity and is committed to building a diverse and inclusive workforce respecting and empowering different perspectives within our global teams We aim to reflect the communities we serve delivering not only amazing service and technology but also humanity We ensure that all our employees feel valued possess a sense of belonging and comfortable being their authentic selves at work As a global company diversity is our strength allowing us to bring unique perspectives to the table Primary Location India-Punjab-Mohali Job Title Customer Care Representative Primary Location India-Punjab-Mohali Job Customer Care Representative

📌 Healthcare Customer Service Representative – English Voice - Mohali Campus (Punjab)
🏢 TTEC
📍 Punjab