Company Description Are you ready to accelerate your career Join Cielo as an Implementation Project Manager A career at Cielo will give you the opportunity to work with the industry s smartest people and to take ownership of your success Cielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition Cielo is the world s leading strategic Recruitment Process Outsourcing RPO partner The industry has verified Cielo s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions including its annual leadership position on the HRO Today RPO Baker s Dozen listing Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race color religion sex national origin disability age genetic information or any other status protected by state or local law for an individual who falls within the jurisdiction of such law Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at talent acquisition cielotalent com The Implementation Project Manager leads implementations for small to large scale partners The Implementation Project Manager maintainspositive client relations and manages projects to completion They are responsible for developing and managing project plan tasks timelines milestones and deadlines as well as coordinating work with functional area leaders and monitoring and reporting on project status and issues Location Specifics Gurugram India Specific Needs RPO background or TA required has supported a global organization Language Requirement Native Language English Position Setup Hybrid 1x in the office Shift Schedule Regular day shift Duties and Responsibilities Assess evaluate client needs for initial scope of project and determine project plan Ensure customer satisfaction through follow-up client responsiveness and thorough communication Manage client expectations and cultivate the client relationship through implementation and stabilization Assist other team members with client engagements when appropriate Coordinate and respond to client issues Responsible to managing to scope outlined in SOW and escalating scope creep as identified Develop and manage project plan tasks timelines milestones and deadlines Coordinate work with functional area leaders work stream owners Monitoring and reporting on project status and issues Provide on-line meetings and conference calls to orientate a new client and project manage the implementation of a new partnership Responsible for providing clients with implementation plans which include project schedules work plans risk analysis communications documents training plans etc Responsible for utilizing and creating documents deliverables necessary for providing exceptional services and ensuring communication of the project plan to the client Assist team in updating all implementation deliverables as required with new process rollouts Provide project updates on a consistent basis to various stakeholders about strategy adjustments and progress Where required support with process and change management activities including conducing discovery sessions process mapping Where required communicate business requirements to the Technology SME for them to configure systems to align to requirements identified related to processes workflows and reporting remaining focused on our continued differentiation of our operating model scalability and efficiencies Create materials Standard Operating Procedures FAQ etc in support of the future state processes and change management for both internal and external impacted stakeholders Lead in training the team and hiring managers in the new experience and process Where required support with process and change management activities and additional projects as assigned Qualifications Position Requirements Education Bachelor s degree or equivalent Experience 3 years experience in talent acquisition HR or related are Required Previous experience in Project Management Required General knowledge of recruitment industry and RPO Required Exposure Handle multiple projects simultaneously and thrive in a fast- paced environment Required Possess a unique blend of business and technical savvy as well as a keen attention to detail and ability to effectively manage Implementations Required Demonstrate previous project management and leadership experience with a robust process focus exceptional interpersonal and technology skills Required Proficient with Microsoft Suite Excel Word PowerPoint Outlook and other project management software Required PMP or equivalent professional accreditation Preferred Strong relationship and influencing skills - high emotional intelligence Required Articulate and ability to effectively communicate and engage with stakeholders at all levels Required Additional Information All your information will be kept confidential according to EEO guidelines