Job Brief We are seeking an experienced Back Office Executive to join our team in the Printer Ribbon Cartridge industry The Back Office Executive is responsible for providing support to sales representatives managing customer accounts and performing administrative tasks The ideal candidate will have extensive experience in the sales industry excellent customer service skills Roles Responsibilities Provide administrative support to sales representatives including preparing customer quotes order entry data entry and other related duties Manage customer accounts and ensure customer satisfaction Respond to customer inquiries and resolve customer complaints in a timely manner Develop and maintain relationships with customers Process orders and ensure timely delivery Coordinate with the warehouse for the material dispatch Coordinate with the ASM for the all order related details also customer information Take follow-up with the courier team Do the payment recovery timely Prepare reports regarding sales performance customer satisfaction and other metrics Track and maintain accurate records of sales leads and customer data Assist in the development and implementation of sales strategies Requirements Skills Excellent problem-solving and communication skills Team spirit Team management Skills Strong listening skills learning attitude Ability to multi-task prioritize and manage time effectively Bachelor s degree in Business Marketing or a related field At least 3 -4 years of experience in a sales or customer service role effectively manage multiple projects and deadlines Job Type Full time Pay 12 000 00 - 18 000 00 per month Benefits Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Provident Fund Ability to commute relocate Lokmanya Nagar Thane Maharashtra Reliably commute or planning to relocate before starting work Preferred Education Diploma Preferred Work Location In person

📌 Back Office Executive (Maharashtra)
🏢 PROGRESSO TECH
📍 Maharashtra