Role Shopify Logistics Manager - D2C Location Gurgaon on-site We are hiring a Logistics Manager with hands-on experience managing end-to-end operations for a D2C brand running on Shopify Mandatory requirements non-negotiable 3-6 years of logistics operations experience in a D2C brand Direct hands-on experience with Shopify backend orders fulfillment flows apps integrations Prior experience managing a team warehouse dispatch coordination or ops executives Robust understanding of last-mile delivery RTO reduction NDR management and COD workflows Experience working with courier partners Delhivery Bluedart Ecom Xpressbees etc Based in Gurgaon or willing to work on-site Key responsibilities Own order fulfillment end to end order dispatch delivery returns Manage and scale logistics team performance and SOPs Optimize shipping costs delivery timelines and RTO Coordinate between warehouse customer support and marketing teams Monitor dashboards daily MIS and exception handling on Shopify Ensure system hygiene inventory sync courier integrations order accuracy Good to have but not essential Experience with 3PL WMS tools integrated with Shopify Exposure to high-volume sales days drops launches sales campaigns Data-driven approach to logistics KPIs What this is NOT Not a fresher role Not marketplace-only Amazon Flipkart ops Not a purely coordinator profile without execution ownership Job Types Full-time Permanent Pay 45 000 00 - 60 000 00 per month Benefits Leave encashment Paid sick time Paid time off Work Location In person