This role is for one of our clients Industry IT Services and IT Consulting Seniority level Entry level Min Experience 0 years Location Chennai India JobType full-time We are hiring a high-energy Associate - Product Customer Enablement to work closely with leadership on customer-facing product initiatives This role is designed for candidates with an electrical engineering background who want to step into a energetic business-impact role that blends product understanding customer interaction and go-to-market exposure You will operate at the center of early customer engagements helping prepare demos validate product readiness support pilots and translate real-world customer needs into actionable product insights Working directly with the Founder this role offers rare visibility into how products are positioned sold tested and refined in a fast-growing technology company Core Responsibilities Product Readiness Validation Assist in hands-on testing of product features to ensure they perform reliably in real-world deployment scenarios Review workflows from a customer and utility-operator perspective to identify gaps edge cases and usability improvements Capture structured feedback from testing cycles and support continuous product refinement Customer Demos Pre-Sales Support Support leadership during customer demos pilots and solution walkthroughs Prepare demo environments scenarios and configurations aligned to customer use cases Help customize demo narratives based on customer context especially within power energy and infrastructure domains Demo Infrastructure Data Ownership Maintain and organize demo environments test datasets and access credentials Ensure demo setups are accurate repeatable and tailored for different customer segments Act as the go-to owner for demo readiness across internal teams Customer Enablement Early Success Support onboarding of early customers and pilot users Explain product behavior data outputs and workflows in a clear customer-friendly manner Assist with basic troubleshooting and usage guidance during early adoption phases Capture customer insights and translate them into structured inputs for product and leadership teams Founder s Office Engagement Work directly with the Founder on customer conversations pilots and strategic initiatives Support ad-hoc efforts related to partnerships trials and market entry activities Gain exposure to decision-making across product sales and customer success Ideal Candidate Profile Must-Have Educational background in Electrical Engineering B E B Tech Diploma or final-year students 0-3 years of experience fresh graduates are welcome Foundational understanding of electrical systems power energy or instrumentation Strong analytical thinking and structured problem-solving skills Ability to communicate technical concepts clearly to non-technical audiences Good to Have Exposure to energy utilities power systems EV infrastructure or smart energy platforms Internship academic project or field experience involving testing deployments or customer interaction Comfort working in ambiguous fast-moving startup environments What This Role Offers Direct mentorship and exposure to the Founder and leadership team Hands-on involvement in product demos pilots and early customer success A clear pathway into roles across Product Customer Success Solutions Engineering or Pre-Sales Opportunity to move beyond traditional engineering into business-critical customer-facing work Real impact on how the product is positioned adopted and improved We may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses These tools assist our recruitment team but do not replace human judgment Final hiring decisions are ultimately made by humans If you would like more information about how your data is processed please contact us

📌 Associate - Founder’s Office (Tamil Nadu)
🏢 Weekday`
📍 Tamil Nadu