Job Opening: Customer Support Associate (Non-Voice Process )

We are currently hiring for our Non-Voice (Hindi + English) with 100% Work From Office.

Designation

Customer Support Associate

Job Role

- Resolve customer queries via voice calls

Job Details

- Contractual role Till 31st October,2026
- Fixed salary

Eligibility Criteria

- Minimum education: Higher Secondary (12th Pass)
- Minimum 6 months on paper BPO experience (with documents)
- Freshers can also apply

Work Details

- Work timing: 9 am to 9 pm Shift Window (Training may takes place at night)
- 10 hours staff timing & 9 hours production
- 5 working days with 2 rotational weekly offs
- Maximum age limit: 40 years

Skills Required

- Excellent verbal communication skills in English and Hindi
- No major MTI (Mother Tongue Influence) for voice process

Interview Process





- HR Round
- Versant
- Typing Test (Minimum 30 WPM / 90% accuracy)
- Final round

Compensation

- Experienced Candidates: 14 k in-hand (approx.)
- Freshers: 13.5K in-hand (approx.)

Documents Required

- Aadhaar Card (with complete Date of Birth) Mandatory
- E-Aadhaar – Mandatory
- PAN Card – Mandatory
- Educational documents (mark sheets & certificates)
- For experienced candidates:
- UAN card
- Experience Letter
- Offer Letter
- Last 3 months’ payslips

Office Address – Action Area 2 Dlf2 Rajarhat Newtown Kolkata – 700156 Bring hardcopy of resume and Aadhar and rest documents in softcopy

📌 Walk-in || Limited Vacancies || Non-Voice Process || Tech Mahindra Kolkata
🏢 Tech Mahindra
📍 Kolkata