Walk-In Drive @ Infosys BPM is Hiring for Service Desk - Freshers

Location: Pune (Interview)

Job Location: Pune

Walk-In Dates: 5th August 2026

Time: 10:00 AM to 1:00 PM

Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057

Mode: 100% Work from Office (WFO)

Role Details

Position: Technical process Executive Service Desk (Freshers)

Location: Pune

Experience: 0-1 Year

Qualification: Any Full-Time Graduate (15 years of formal education)

Work Model: Full-Time | 100% Work from Office

Shift: 24x7 Shift Rotation (US Shifts)

Key Responsibilities

- Provide support to global clients via calls and email

- Troubleshoot technical issues including
- VPN, Drivers, O365, Active Directory
- Operating systems and basic networking
- Microsoft Office and other productivity tools
- Work on ticketing tools.
- Analyze issues and provide timely, effective resolutions
- Ensure a high level of customer satisfaction in all interactions

Candidate Requirements
- Excellent verbal and written communication skills
- Strong analytical and problem-solving abilities
- Ability to independently resolve technical queries
- Willingness to work in a 24x7 rotational (US shift) environment
- Comfortable working from the Pune office

Non-Negotiable Criteria:
- Fluent English communication is mandatory




- 100% Work from Office (no remote/hybrid option)
- Comfortable with night/rotational shifts
- Mandatory 2 months of training at Mysore campus

How to register: Step 1: Visit Infosys BPM - Career Page - Register profile - Allow with updated CV Step 2: Will receive candidate ID on your registered email ID Step 3: Mention the candidate ID in your CV(Mandatory) Preferred: Basic understanding or any Service Desk expertise

Mandatory Documents to Carry

- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID)

Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus. How to Attend the Walk-In
- Carry a copy of this email/invitation
- Register your application in advance
- Walk into the Infosys Pune Office on 5th August 2026 between 10:00 AM 1:00 PM

Why Infosys BPM?
- Work with a global brand
- Extensive training & upskilling programs
- Quick-track career growth in tech support or customer success
- Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Let's grow, together. We can't wait to meet you! Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR www.infosysbpm.com

Bangalore | Pune | Mysore/ Kolkata /Global Locations

Transforming Talent | Empowering Careers

📌 Walk-in || Infosys BPM is Hiring For Service Desk - Freshers (Pune)
🏢 Infosys BPM
📍 Pune