About the Role

We are hiring an experienced Senior AR Caller (US Healthcare RCM) with solid hands-on exposure to insurance calling, AR follow-up, and denial management.

This role is ideal for candidates who actively call US insurance payers, work on unpaid and denied claims, and are comfortable handling end-to-end AR processes.

If you have solid experience in US insurance follow-ups, denial resolution, and appeals, this role is for you.

LOCATION CHENNAI / HYDERABAD

Mandatory Knowledge

Candidates must have hands-on knowledge of:

- CMS 1500 Claim Form
- Physician Revenue Cycle Management (RCM)
- Provider-side operations

- Physician specialties such as

- Cardiology

- Radiology

- Gastroenterology

- Pediatrics

- Orthopedics

- Internal Medicine

- Emergency Medicine

- Surgery
- Clearinghouses such as Waystar, eClinicalWorks (eCW), E-Commerce platforms, etc.
- CPT code ranges and modifiers
- Voice-based AR processes only

Key Responsibilities

- Perform insurance follow-up calls with US payers for unpaid & denied claims
- Work on denial analysis and resolution, including:

- No Authorization
- Duplicate / Bundled / Inclusive

- COB (Coordination of Benefits)

- Medical Necessity

- Timely Filing
- Non-Covered Services
- Check claim status via payer portals & live calls
- Take corrective actions such as:

- Resubmissions

- Appeals

- Documentation requests
- Coordinate with coding & billing teams to fix claim errors




- Perform eligibility & benefit verification when required
- Post ERA/EOB and update payment details accurately
- Maintain accurate call notes and follow-up documentation in the system
- Ensure compliance with HIPAA and internal quality standards

Required Skills & Experience

- 1.6+ years of hands-on experience as an AR Caller / AR Follow-up Executive
- Strong insurance calling experience (US Healthcare)

- Practical knowledge of
- AR Follow-up

- Denial Management
- Appeals & Resubmissions
- Experience working with Medicare, Medicaid, and Commercial payers
- Familiar with EOB/ERA posting and claim lifecycle
- Good English communication skills (voice role mandatory)
- Comfortable working in targets-driven AR workplace

Why Join Us?

- Stable US Healthcare RCM process
- Opportunity to work on complex denials & payer interactions
- Supportive team environment
- Career growth in AR & Revenue Cycle Management
- Competitive salary + performance incentives
- Immediate joiners and candidates serving a notice period of up to 15 days are preferred.
- Compensation: Up to 5.5 LPA or a 2025% hike on the current CTC, whichever is higher.

NOTE : APPLY ONLY IF YOU MEET THE ABOVE REQUIREMENTS. Contact Number - Hr Shariq@(phone hidden)

Sana@(phone hidden)

Marry @(phone hidden)

Kindly share your resume -

Email ID - [email protected] / [email protected] [email protected]

NO HIDDEN CHARGES

No Age limit

📌 Senior AR Caller / AR Follow-up , RCM Specialist-Physician Billing (Chennai)
🏢 Sana Search International
📍 Chennai