- Welcome and engage customers in a skilled and friendly manner.
- Understand customer needs and recommend suitable products.
- Achieve individual and store sales targets.
- Maintain strong product knowledge across all watch and accessory brands.
- Ensure visual merchandising and stock displays meet company standards.
- Handle billing, POS operations, and daily sales reporting accurately.
- Manage customer queries, complaints, and feedback effectively.
- Build and maintain long-term customer relationships through follow-ups and CRM activities.
- Coordinate with internal teams to ensure smooth store operations.
- Adhere to airport security, store policies, and grooming standards.