Product Support Specialist - Digital Platforms (Mumbai)

Product Support Specialist - Digital Platforms (Mumbai)

06 Aug
|
Kotak Mahindra Bank
|
Mumbai

06 Aug

Kotak Mahindra Bank

Mumbai

Product Support-Digital Platforms-HO & SUPPORT-Customer 360 - Responsible for providing product support for digital platforms, focusing on Customer 360 initiatives.

- Role involves handling support activities at Head Office and support centers.
- Requires coordination with various teams to resolve customer-related issues on digital platforms.
- Emphasis on ensuring smooth functioning and user satisfaction of digital products.
- Likely involves troubleshooting, issue resolution, and continuous improvement of digital customer experience.
- The position is based in Mumbai, indicating a need for local presence.
- Suitable for candidates with experience in product support or customer support roles related to digital platforms.
- No explicit mention of required skills, languages, or educational qualifications.
- The role demands valuable understanding of digital customer engagement tools and platforms.

📌 Product Support Specialist - Digital Platforms (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai

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