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Experience: 2+ yrs

Location: Bengaluru, Karnataka, India

Job Type: Full-time

We are seeking a highly motivated professional to join a purpose-driven NBFC focused on building a technology-enabled lending platform . This role offers the opportunity to contribute to the transformation of financial services by leveraging technology, data, and innovative lending solutions to improve customer access to credit.

As part of a fast-growing organization, you will work closely with cross-functional teams to support business growth, operational excellence, customer acquisition, and lending initiatives. The ideal candidate is passionate about fintech, financial services, and creating seamless customer experiences through technology-driven solutions. This role provides significant exposure to digital lending, financial operations, risk management, and business strategy in a dynamic setting.

Requirements Key Responsibilities

- Support the growth and expansion of digital lending products and financial services initiatives
- Collaborate with internal teams to improve customer acquisition, onboarding, and lending processes
- Analyze customer requirements, market trends, and business opportunities to support strategic decision-making
- Drive operational efficiency by identifying process improvements and automation opportunities
- Coordinate with technology, operations, risk, compliance, and business teams to ensure smooth execution of lending programs




- Monitor key business metrics, customer performance indicators, and operational KPIs
- Assist in implementing scalable processes that enhance customer experience and operational effectiveness
- Support stakeholder communication, reporting, and project execution activities
- Contribute to product enhancements and process optimization initiatives across the lending lifecycle
- Ensure compliance with organizational policies, regulatory requirements, and operational standards

What Makes You a Great Fit

- 2+ years of professional experience in Financial Services, Fintech, Lending, Operations, Business Development, Product, or related domains
- Strong understanding of lending processes, financial products, or digital financial services
- Analytical mindset with the ability to interpret data and generate actionable insights
- Excellent communication, stakeholder management, and problem-solving skills
- Ability to work effectively in a fast-paced, technology-driven environment
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Comfortable collaborating across business, technology, operations, and customer-facing teams
- Proficiency in Microsoft Excel, reporting tools, and business analysis methodologies is preferred
- Interest in fintech innovation, digital lending, and customer-centric financial solutions
- Self-motivated, adaptable, and eager to contribute to a high-growth organization focused on transforming access to credit

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