We are looking for an experienced Process Trainer to join our team. If you're passionate about training, coaching, and developing high-performing teams, we'd love to connect with you!

Requirements:

- 5+ years of experience as a Process Trainer

- Experience in the BPO or US Logistics industry

- Excellent communication and presentation skills

- Strong command over spoken and written English

- Experience in current hire onboarding, process training, refresher sessions, and performance coaching

- Ability to create training content, SOPs, and learning materials

- Strong interpersonal, facilitation, and stakeholder management skills

Key Responsibilities:

- Conduct new hire and process training sessions





- Develop and update training modules and documentation

- Assess trainee performance and provide coaching and feedback

- Identify training needs and recommend performance improvement plans

- Collaborate with operations to ensure training effectiveness and process compliance

Pay: ₹45,000.00 - ₹90,000.00 per month

Benefits

- Commuter assistance

- Health insurance

- Paid sick time

- Paid time off

- Provident Fund

Experience

- Training & development: 5 years (Required)

Location

- Mohali, Punjab (Required)

Work Location: In person

📌 Process Trainer - US Logistics (Sahibzada Ajit Singh Nagar)
🏢 Lexicon Support Services Private
📍 Sahibzada Ajit Singh Nagar