06 Aug
|
HCL Technologies
|
India
06 Aug
HCL Technologies
India
Process Associate
Experience: Not Available to Not Available years
Location: Lucknow, India
Skills: null
Job Summary The primary purpose of this role is to efficiently resolve customer queries via email or chat, manage data accuracy, monitor quality, and identify process improvements.
Key Responsibilities
1.
Respond To Customer Queries And Issues
Through Email Or Chat, Ensuring Prompt And Effective Resolution.
2.
Accurately
Enter, Update, And Manage Data In Various Systems And Databases.
3.
Troubleshooting
Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary.
4.
Monitor And Ensure The Quality And
High Accuracy Of Processed Data And Customer Interactions.
- Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows.
Skill Requirements null
Other Requirements null
📌 Process Associate (India)
🏢 HCL Technologies
📍 India