Mandatory Skills -

Application support/ product support, Sunrise Clinical Manager (SCM), Azure

- Provides continual technical guidance and support to the client on an ongoing basis.

- Collaborates with the internal technical teams to ensure successful implementation and integration of the proposed solutions.

- Collaborates with business stakeholders and Technical Account Managers (TAMs) to understand business requirements and objectives; Designs solutions that align with Hosting best practices, industry standards, and organizational business priorities.

- Develops and documents overall technical architecture for the client including infrastructure components, data flow, integration points, domain trust relationships, security considerations, and performance requirements.





- Designs and documents integration of various systems, components, and third-party services to create a detailed application setting.

- Creates architectural diagrams and documentation to effectively communicate design to the account team.

- Identifies potential technical risks and provides mitigation strategies.

- Proactively addresses challenges related to project deliverables and client environments.

- Reviews control systems for assigned client(s) on a weekly basis and takes appropriate actions to mitigate issues.

- Contributes to the development and refinement of internal processes and best practices.

📌 Principal Site Reliability Engineer (Application support, Windows, Sunrise Clinical manager (SCM) (Pune)
🏢 Altera Digital Health
📍 Pune