JDE Manufacturing E2

Skills- Robust capabilities on JDE Manufacturing Modue

- Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct.
- Resource having techno functional skills to support issues is desirable.
- Support for interfaces to MFG PRO, Demand Solutions, Positive pay and Labelling solutions, Oracle APS etc is desirable
- Ability to understand highly customized Manufacturing Accounting process

General Support Responsibilities:

- Application testing for all system changes and projects.
- Knowledge transfer and other support related activity.
- Second level support for resolution of service requests.
- Second level support for resolution of system defects
- Key involvement in the resolution of high severity user issues and system defects
- Review and approve root cause analysis, work arounds and support
- Documentation prepared by Support analysts




- Provide guidance and expertise to Support analysts in resolving very complex issues.
- Interact with Business users throughout the lifecycle of the support call from initiation till closure.
- Resolving all JDE level 2 Application Support calls logged thru Help desk
- Regular interaction with JDE development and CNC Admin support team to involve them in resolving issues.
- Own the support tickets pertaining to their respective Modules till closure.
- Provide On call support after business hours for high severity issues.
- Experience in working on JDE projects with onsite – offshore model for Application Development and support.

Required Skills

Oracle, Oracle JDE World_Manufacturing

📌 Oracle JDE World_Manufacturing (Chennai)
🏢 HIREXA Solutions Private
📍 Chennai