We're Hiring: Team Lead – Operations (International Customer Support) ?
? ? Open Positions: 16 ? Joining: Immediate
About the Role: We’re looking for dynamic and experienced Team Leads to manage international sales operations. This role demands robust leadership, excellent communication skills, and the ability to drive performance in a fast-paced environment.
Key Responsibilities:
- Lead and manage a team handling international voice/email/chat support
- Monitor performance metrics and ensure SLA adherence
- Coach and mentor team members for continuous improvement
- Handle escalations and ensure customer satisfaction
- Collaborate with cross-functional teams to streamline operations
📌 Operations Team Lead (Hyderabad)
🏢 TP
📍 Hyderabad