06 Aug
|
IIGM
|
Bengaluru
Oversee service SLA & quality closures, track engineer productivity, resolve bottlenecks, handle customer complaints & retention, maintain KPI dashboards, support onboarding, and review contracts to ensure renewal benchmarks.
Required Candidate profile
2-5 yrs Ops exp in a platform/marketplace business food delivery, cab booking, hyperlocal, solid data communication & follow-up skills, fluent communication. proactive detail-oriented problem-solver
📌 Operations Specialist Field Service Operations (Bengaluru)
🏢 IIGM
📍 Bengaluru