Tour Operations &

- Coordination

- Plan and execute domestic and/or international tour operations

- Prepare detailed itineraries, vouchers, and travel documents

- Coordinate with hotels, transport providers, guides, and vendors

- Confirm bookings and ensure timely service delivery

Booking &

- Reservations

- Handle hotel, flight, transport, and activity reservations

- Negotiate rates and availability with suppliers

- Ensure accuracy of booking details and costings

Customer Support

- Act as a point of contact for clients before and during travel

- Handle special requests, amendments, and last-minute changes

- Resolve operational issues and emergencies efficiently

Vendor &

- Supplier Management

- Maintain robust relationships with hotels, DMCs, and vendors

- Monitor service quality and vendor performance

- Process supplier invoices and ensure timely payments

Documentation &

- Reporting

- Maintain records of bookings, itineraries, and contracts

- Prepare tour operation reports and cost sheets

- Ensure compliance with company policies and SOPs

📌 Operations Manager (Thane)
🏢 Bandhan Tours
📍 Thane