Act as the primary point of contact for executives, employees, clients, and external partners.

Manage and organize operational information and documentation.

Update and maintain POS systems accurately.

Track, analyze, and report key operational metrics (KPIs).

Handle and resolve customer complaints in a timely manner.

Identify process gaps and implement operational improvements.

Coordinate with internal teams for smooth operational alignment.

Monitor and enhance overall customer experience.

Prepare internal and external communications (emails, reports, presentations, memos).

Take meeting minutes and ensure action items are followed up.

About Company: Restaverse is a growth platform dedicated to the hospitality and restaurant sectors,



driven by a team of young food and tech enthusiasts with a solid appetite for delivering data-oriented solutions. We collaborate closely with founders to identify and resolve end-to-end business challenges, acting as their digital think-tank partner. With a data-driven and analytical approach, we address operational needs and develop best practices to boost overall business performance.

Our key specialties include marketing and digital strategy for food delivery platforms, data analytics, and online consumer insights. Currently, we serve clients across 15+ cities in India and are rapidly expanding.

📌 Operations Associate in Mumbai
🏢 Restaverse
📍 Mumbai