Operations & Admissions Head

Reports to

Director, ALPHA Sports Academy Organisation:

ALPHA Sports Academy — run under Prarambhika Educational Trust Location:

Patna, Bihar (Balua & Harding Park campuses)

Date

August 5, 2026

Status

Position Open — approval by Director

Reporting tier

Function Head — one of five Function Heads reporting directly to the Director (alongside Sports Head, Hostel Warden, Finance & Admin Head, and Academics liaison)

Role Mandate The Operations & Admissions Head is the single point of accountability for day-to-day operations, admissions and enrolment, and marketing and revenue generation across ALPHA's Balua and Harding Park campuses. The role acts as the Director's primary departmental liaison, translating strategic priorities into coordinated execution across coaching, hostel, grounds, food, admissions, and marketing functions.

Core Responsibility Areas a. Operations & Facilities

Own venue and ground readiness at both Balua and Harding Park campuses ahead of training, matches, and events.

Coordinate hostel, canteen, and grounds upkeep with the relevant functional owners to maintain day-to-day operational standards.

Plan and run event operations end-to-end — venue readiness, on-ground execution, and post-event review.

Sit on the quality-improvement effort covering hostel accommodation, canteen food, grounds/facilities, and overall customer experience, flagging gaps and tracking fixes to closure.

b. Admissions, Enrolment & Talent Pathway

Own the admissions funnel end-to-end — enquiry, conversion, and enrolment — across hostel, school, and pay-and-play offerings.

Supervise front-office admissions handling, including direct oversight of Admission Counsellor, and build processes with coaches to improve enquiry conversion and fee follow-up.

Lead PE, sports participation, and talent-identification efforts at Prarambhika World School, coordinating with ALPHA coaches and school management on school teams.

Plan and run inter-house competitions, school tournaments, and selection events; identify talented student-athletes and route them into ALPHA's coaching pathways.

c.



Marketing & Revenue Growth

Own ALPHA's social and digital presence (Facebook, Instagram, Google) with regular, on-brand updates.

Grow ground bookings, corporate events, and tournaments as active revenue lines for both campuses.

Act as ALPHA's front-facing representative to schools, institutions, organisers, sponsors, and partners for business development.

Plan revenue-generating events, camps, leagues, and tournaments together with coaches, and maintain consistent branding and promotions across the school and academy.

d. Coordination, Reporting & Systems

Serve as the primary liaison between the Director and all ALPHA/Prarambhika departments — coaches, admissions, hostel, grounds, food, marketing, and operations.

Track task timelines, follow up daily, and escalate delays; provide daily task updates and weekly progress reports to the Director and senior management.

Consolidate reporting on revenue, admissions, fee collection, events, and centre performance across both campuses.

Maintain documentation of meetings, action points, and processes; build and maintain trackers, presentations, and a structured Google Drive filing system for transparency and accountability.

Represent the Director in internal meetings and external stakeholder discussions as delegated.

Team Oversight

Direct report

Front Office / Admissions Support. Reports directly to the Operations & Admissions Head for day-to-day admissions handling and front-office coordination. Cross-functional coordination (dotted-line — no direct authority)

Hostel Warden — on residential quality and hostel-linked events.

Finance & Admin — on fee follow-up and revenue tracking.

Coaching staff, cricket and football (Balua & Harding Park)



— on event execution and the school talent pathway.

Decision Rights & Escalation The role carries full operating authority over routine execution. Spend, staffing, and pricing decisions above defined thresholds require escalation as set out below.

Decision Level

Scope

Decides independently

Day-to-day admissions handling and enquiry follow-up

Event logistics and on-ground execution planning

Marketing content and posting calendar

Minor facility fixes and routine vendor coordination

Requires Director sign-off Spend above [Director to set threshold]

Recent vendor contracts or contract renewals

Pricing changes for hostel, school, pay-and-play, or event packages

Requires Prarambhika (school partner) pre-approval

Staffing changes, including hiring, role changes, or exits

Decisions affecting school-employed staff

Changes to admissions criteria

Key Performance Indicators

KPI

Measure

Admissions conversion rate

Enquiry-to-enrolment ratio across hostel, school, and pay-and-play

Revenue from grounds & events

Booking revenue from corporate events and tournaments vs. target

Fee-collection timeliness

% of fees collected within due-date window, tracked weekly

Event delivery volume & quality

Number of events executed and post-event quality-review score

Marketing reach & engagement

Growth in social/digital engagement and reach month-on-month

Reporting turnaround

Timeliness of daily/weekly reports to the Director against schedule

Facility quality-audit score

Score from hostel, canteen, and facilities quality-improvement reviews

Talent-pathway placements

Number of school student-athletes routed into ALPHA coaching pathways

Qualifications & Experience

Requirement

Detail

Educational Qualification

Master's Degree in Physical Education (B.P.Ed) — minimum requirement

Work Experience

Minimum 10 years of work experience in school and sports environments or similar industry

Employment Type

Full-time

Technical Proficiency

Proficient with Google Drive and MS Office (Word, Excel, PowerPoint)

📌 Operations & Admissions Head (Patna)
🏢 ALPHA Sports Academy
📍 Patna