Position: Operations Executive Company: Bagsy Malone Location: New Delhi Experience: 1–3 Years Industry: Fashion Accessories / Handbags / E-commerce About Bagsy Malone Bagsy Malone is a leading fashion handbag brand with a strong presence across major e-commerce marketplaces including Amazon, Flipkart, Myntra, Ajio, Nykaa, and quick commerce platforms. We are looking for a proactive Operations Executive who can efficiently manage day-to-day marketplace operations, logistics coordination, inventory planning, and order fulfillment.

Key Responsibilities 1) Order Processing &

- Fulfillment Monitor and process daily orders received across all e-commerce marketplaces. Coordinate with warehouse and logistics partners to ensure timely dispatch. Track order status and ensure adherence to marketplace SLA requirements. Resolve order-related issues including cancellations, shipment delays, and failed pickups.
- Logistics Management Coordinate with courier partners and logistics aggregators for smooth order movement. Monitor shipment performance and delivery timelines. Handle escalations related to lost shipments, damaged products, and delayed deliveries. Work closely with warehouse teams to improve dispatch efficiency.
- Return &
- Refund Management Manage customer returns, RTO (Return to Origin), replacements, and refunds. Coordinate with warehouse teams for quality checks of returned products. Analyze return reasons and recommend corrective actions to reduce return rates. Ensure timely closure of marketplace return claims.
- Marketplace Operations Manage day-to-day operations across Amazon, Flipkart, Myntra, and other online marketplaces. Monitor order health, cancellation rates, account performance, and operational metrics. Coordinate with marketplace support teams for operational issues. Ensure compliance with marketplace service level agreements (SLAs).
- Inventory Management Monitor inventory levels across all sales channels. Coordinate replenishment with warehouse and procurement teams. Prevent stock-outs and overstock situations.



Maintain inventory accuracy and perform regular reconciliation.
- Reporting &
- Analysis Prepare daily, weekly, and monthly operational reports. Track key performance indicators (KPIs) such as dispatch TAT, return rate, fill rate, and inventory accuracy. Identify operational bottlenecks and suggest process improvements. Support management with data-driven insights for operational planning.
- Cross-Functional Coordination Coordinate with Sales, Customer Support, Warehouse, Procurement, and Finance teams. Ensure seamless execution of promotional campaigns and high-volume sales events. Support new product launches by ensuring inventory readiness and operational preparedness.

Required Skills Working knowledge of Amazon Seller Central, Flipkart Seller Hub, Myntra Partner Portal and other similar channels. Good understanding of marketplace order lifecycle and inventory management. Knowledge of logistics coordination and courier operations. Proficiency in Unicommerce &

- Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, Filters, basic formulas). Strong analytical and problem-solving abilities. Excellent communication and coordination skills. Ability to work in a fast-paced, target-driven environment. High attention to detail and strong organizational skills.

Preferred Qualifications Bachelor's degree in Commerce, Business Administration, Supply Chain, Operations, or a related field. Minimum 1 year of experience in e-commerce operations. Prior experience in the fashion, handbags, luggage, footwear, apparel, or lifestyle accessories industry will be preferred.

Experience working with multiple online marketplaces is highly desirable.

What We Offer Opportunity to work with a growing fashion and lifestyle brand. Exposure to leading e-commerce marketplaces and omnichannel operations. Learning and growth opportunities in e-commerce and supply chain management. Collaborative and performance-driven work environment.

Employment Details Job Type: Full-time Department: Operations Reporting To: Operations Manager / Head of Operations Experience Required: Minimum 1 Year Industry Preference: Fashion, Handbags, Accessories, Apparel, Lifestyle, or E-commerce

📌 Operation Executive (New Delhi)
🏢 Melange Asia Global Private
📍 New Delhi