Role & responsibilities - Handling tickets Service Now tool & HPSM Tools
- Responding end user calls on mail and calls
- Taking remote and resolve the application related issues
- Updating the information on ticketing tools
- Assigning calls to engineers
- Follow up with engineers and users and get the updates to close the calls
📌 Opening For Desktop Support Engineer (Mumbai)
🏢 Aforeserve
📍 Mumbai
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