Role & responsibilities

Preferred

Job Title: Guest Relation Executive (GRE)

Department: Public Relations / University Protocol / Administrative Services

Gender Preference: Female candidates only

Industry Background Preferred: Hospitality, Aviation, Real Estate Developers, or Event Management Companies

Location: Main Campus

Role Overview The Guest Relation Executive (GRE) will act as the primary ambassador and official face of the university. Responsible for delivering exceptional hospitality, managing VIP protocols, coordinating high-profile visits, and executing seamless campus tours, this role requires a polished qualified capable of upholding the university's prestige and standards.

Key Responsibilities

1. VIP & Visitor Protocol Management

- Manage end-to-end hospitality and protocol for visiting dignitaries, guest lecturers, international delegations, corporate partners, and parents.
- Coordinate arrival logistics, local travel, accommodation, VIP lounge hospitality, and special arrangements for university guests.
- Personally escort high-profile guests during campus walk-throughs, convocations, seminars, and official dinners.

1. Front-of-House & Campus Experience

- Oversee the central Welcome Desk / Visitor Lounge to ensure a warm, professional, and efficient check-in experience.
- Conduct engaging and informative campus tours for prospective students, families, and visiting groups, highlighting academic facilities and achievements.
- Respond to in-person and phone queries with high professional etiquette.





1. Event Logistics & Coordination

- Collaborate with university leadership and event teams to plan guest logistics for major academic conferences, cultural fests, MoU signings, and convocations.
- Oversee seating arrangements, welcoming ceremonies, stage protocols, mementos, and refreshment services.

1. Cross-Departmental Coordination

- Act as the key liaison between external visitors and internal departments (Deans Office, Campus Security, Catering, Estate Management).
- Draft formal correspondence, including guest invitation letters, itineraries, and post-visit thank-you communications.

Candidate Profile & Eligibility
- Gender: Female candidates preferred.
- Industry Background: Minimum 2+ years of experience in high-touch customer-facing roles from Hospitality (Hotels/Resorts), Aviation (Cabin Crew/Ground Staff), Real Estate Developers (Customer Experience/Sales Lounge), or Event Management firms.
- Education: Graduate degree in Hospitality, Public Relations, Mass Communication, Business Administration, or related disciplines.
- Communication: Flawless verbal and written communication skills with strong personal grooming and professional etiquette.
- Interpersonal Skills: Calm under pressure, adaptable, quick-thinking, and customer-centric.

How to Apply Interested female candidates meeting the above criteria are requested to share their updated CV/Resume on WhatsApp:
- WhatsApp Only: +91 (phone hidden) candidate profile

📌 Open Position For Guest Relation Executive For Gurugram Location - Sen
🏢 Shree Guru Gobind Singh Tricentenary University (SGTU)
📍 Gurugram