Officer - Customer Service Development

Job Code: SIPL-80853 | GRINDWELL NORTON LIMITED - PPL - LS BANGALORE, KARNATAKA, INDIA

1 position

Expires on 19/08/2026 Required Experience

6 - 6 Years Skills

Order Managment Expe... ,

Customer interactio... ,

sap knowledge exports handling

Good communication

As a customer service Supervisor the roles include customer order processing, logistics coordination, invoicing, and supply chain activities. The role ensures timely order fulfillment, compliance with statutory requirements, and high customer satisfaction through effective coordination with internal and external stakeholders.

Key Responsibilities

Manage customer service operations, including order entry, order confirmation, invoicing, and dispatch coordination.

Ensure on-time delivery (OTD) by planning and monitoring shipments in coordination with production, warehouse, and logistics teams.

Ensure compliance with GST, E-Way Bill, and all mandatory documentation for domestic and export shipments.

Work on SAP MM module for order processing, billing.

Build and maintain strong customer relationships, addressing queries and resolving issues in a timely and qualified manner.

Coordinate with cross-functional teams such as Production, Finance, Quality, and Logistics to ensure seamless operations.

Qualifications & Skills

Bachelor’s degree in Supply Chain, Logistics, Commerce, or a related field.

Proven experience in Customer Service, Logistics, or Supply Chain Operations.

Strong knowledge of GST, E-Way Bill, and export & domestic documentation.





Hands-on experience with SAP MM.

Positive communication, coordination, and problem-solving skills.

About

Company A 360-year young organization with robust pillars on value system and customer centricity, Saint-Gobain employs 176,000 people across 64 countries with over 90 nationalities. A fortune 500 company, Saint-Gobain is recognized among the 100 most innovative and 100 most sustainable corporations on earth. Saint-Gobain has pioneered several Products, Marketing, Manufacturing, Application, Sustainability, Human Resources Innovations, Knowledge, and Skill Development that helped in the emergence of product differentiation and segmentation in the industry.

In India we are today a community of united entrepreneurs who believe talent is infinite and can continuously shape the future, every day. The strategy of responsible growth is guided by the Saint-Gobain Group’s purpose, “MAKING THE WORLD A BETTER HOME”, which responds to the shared ambition of everyone in the Group to act every day to make the world a more beautiful and sustainable place to live in. Share details:

Name, Email, Mobile Number & Resume at - [email protected] with mail subject – “Job Code: SIPL-…….” Or apply at:

https://saintgobain.turbohire.co/job/publicjobs/kLuQw_ZDGqydA9iqkbnbFZebuOKyjCVeSgW%2FJtiGISFTSZ5ci%2FPF3QEMDgBtrT9cjPffENNf_bq1PmI5OXoQRj5RfQBCoRm5hIZzzq4cTDi%2F0fydeSKUZI_vuSpwZviUjIgUVZ1DKCLz57gi0DCxn20%2FnIsGwWLF2SaMh9zhgWZ2CkBL_3F1DdIGcZ527cO5Xhg6mUq48QQeuPnYgzbxwg==

📌 Officer - Customer Service Development (Bengaluru)
🏢 Saint-Gobain Group in India
📍 Bengaluru