06 Aug
|
Naukri E-hire Campaign
|
Gurugram
06 Aug
Naukri E-hire Campaign
Gurugram
Roles and Responsibilities :
- Manage international customer calls, emails, and chats to resolve queries related to travel bookings, cancellations, and amendments.
- Process refunds, exchanges, and other transactions in accordance with company policies.
- Provide exceptional customer service by responding promptly to customer inquiries and resolving issues efficiently.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 1-10 years of experience in an international voice process or similar role.
- Excellent communication skills for handling international clients effectively.
- Proficiency in processing refunds, exchanges, and other financial transactions accurately.
📌 International Sales (Gurugram)
🏢 Naukri E-hire Campaign
📍 Gurugram