Non Voice Process Executive System/-Based Support Experience/: 0 to 3 yrs Salary/: Based on Company Norms Education/: Any Basic Degree Location/: In And Around Chennai Your Duties/: Omnichannel Digital Interaction Management/: In accordance with company communication policies, address incoming consumer questions via live chat portals, official emails, social media feeds, and internal ticketing systems.

Concurrent Chat Concurrency Control/: Manage two to three live, concurrent customer chat sessions without sacrificing the quality of the conversations while maintaining a high standard of typing accuracy and quick reaction times.

Written Issue

Diagnosis & Resolution/: Determine the underlying cause of a problem by analyzing customer written logs, error screenshots, or billing histories. Then, provide concise, detailed text remedies.



Back/-Office Case Documentation CRM/: To keep a clean interaction history, enter complete case facts, customer preferences, and resolution procedures into the Customer Relationship Management CRM program.

Candidate Application/: Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: If applicable Current/Last Drawn Salary Monthly/Annual/: Notice Period/: We invite you to apply and explore this exciting chance Warm Regards, HR /- Maria

📌 Non Voice Process Executive System-Based Support (Chennai)
🏢 GS Infotech
📍 Chennai