L&D; Specialist (Content)
JOB DESCRIPTION
SBU
Domestic
Admin Reporting To
Zonal Manager L&D;
Zonal Manager L&D;
Department
Role
Learning & Development
Functional Reporting To
N/A
L&D; Specialist
Direct Reportees
Designation
L&D; Specialist
JM-3
Indirect Reportees
Location
N/A
Grade
As per the Requirement
JOB SUMMARY
Learning & Development Content Designer is critical in ensuring that DTDCians acquire the
necessary skills and knowledge to excel in their roles by designing effective learning
experiences/journey.
KEY RESPONSIBILITIES
Needs Assessment:
•
•
Collaborate with stakeholders to conduct training needs assessments and identify
learning objectives.
Determine the most effective instructional methods and strategies for meeting those
objectives.
Curriculum Development:
•
•
Design and develop comprehensive training programs and courses using instructional
design principles and adult learning theories.
Create course outlines, lesson plans, and content outlines.
Content Creation:
•
•
Develop engaging and interactive training materials, including eLearning modules,
instructor-led training materials, videos, simulations, and assessments.
Design and produce multimedia content to enhance the learning experience.

•
Timely creation of training materials with Sign off from Stake holders
Learner Engagement:
•
•
Implement instructional strategies that promote learner engagement, motivation, and
knowledge retention.
Incorporate interactivity, gamification, and real-life scenarios into training materials.
Assessment and Evaluation:
•
•
Develop assessment and evaluation tools to measure the effectiveness of training
programs.




Analyze assessment data and learner feedback to make continuous improvements.
Technology and Tools:
•
•
Utilize eLearning authoring tools, Learning Management Systems (LMS), and other
software to create, deliver, and track training content.
Stay updated on industry trends and best practices in eLearning and instructional
design technology.
Training Delivery:
•
•
Train instructors, facilitators, or learners on the effective use of training materials and
tools.
Provide support during training delivery, if necessary.
Collaboration:
•
•
Work closely with subject matter experts, trainers, and other stakeholders to gather
content and feedback.
Collaborate with the Learning and Development team to align training materials with
organizational goals.
Content Updates and Maintenance:
•
•
Regularly review and update existing eLearning content to reflect changes in
technology, regulations, or best practices.
Conduct content quality checks and troubleshoot issues as needed.
User Experience Optimization:
•
•
Optimize the user experience by ensuring content is user-friendly, engaging, and
accessible.
Implement instructional strategies that promote learner engagement and retention.

Content Design Research:
•
•
Stay updated with the latest trends and technologies in instructional design and
eLearning.
Incorporate evidence-based practices into course design.

DESIRED KNOWLEDGE AND EXPERIENCE
QUALIFICATION

MBA(HR) or any graduate
4+years of experience working in a sales team in a fast-paced dynamic business
workplace

Experience in a Content creation, instructional design or related field is an added
advantage

Note : Interested candidates Pls DM your Resume to this email id - [email protected] / Whatsapp number - 93535 51860

📌 Learning And Development Specialist (Hyderabad)
🏢 Dtdc Express
📍 Hyderabad