Job Summary (List Format): MSF Trainer Karnataka

Role Purpose To lead and deliver training and development programs for Levi s EBO teams in Karnataka, enhancing product knowledge, customer service, and retail performance to support business KPIs and foster a strong learning culture.

Key Responsibilities

- Training Delivery &
- Planning

- Conduct regular in-store and virtual training across Levi s stores.

- Deliver structured modules on products, customer service, grooming, and brand guidelines.

- Train on selling techniques and brand communication.

- Align training schedules with business needs in coordination with Operations.

- LMS / Course Assignment &

- Completion Tracking

- Assign mandatory and role-specific courses via LMS or manual trackers.

- Track and ensure course completion by store teams.

- Maintain documentation and compliance records for all trainings.

- Training Needs Identification &

- Skill Development

- Identify training needs with Store and Cluster Managers.

- Conduct refresher sessions and development workshops based on performance gaps.

- Promote continuous learning in retail fundamentals, customer interaction, and up-selling.

- Reporting &

- Feedback

- Submit weekly/monthly reports on training activities, participation, and outcomes.

- Collect post-training feedback and recommend improvements.





- Share actionable insights with Operations and HR teams.

Additional Key Responsibilities (Appraisal Support)

- Onboarding &
- Induction Support

- Collaborate with HR for onboarding new staff.

- Deliver post-onboarding training on brand values and customer experience.

- Ensure current hires complete training within the first month.

- Manpower Coordination &

- Training Records

- Work with HR/Store Managers to maintain updated manpower and training data.

- Keep accurate, audit-ready training trackers by role and tenure.

- Team Engagement &

- Energy-Building

- Support HRBP with training-led engagement and energizer sessions.

- Participate in knowledge-sharing events and foster collaborative learning.

- Encourage positive morale through learning-focused initiatives.

Skills &

Experience Required

- 2 4 years experience in training delivery within fashion retail/lifestyle brands.

- Graduate or Postgraduate; training/HR certifications preferred.

- Excellent communication and facilitation in Kannada, English, and Hindi.

- High energy, approachable, and people-development focused.

- Proficient in LMS, digital learning tools, and MS Office.

- Strong understanding of customer service and retail KPIs.

📌 MSF Trainer (Bengaluru)
🏢 Masadir
📍 Bengaluru