Senior Customer Service Representative (Noida)

Senior Customer Service Representative (Noida)

06 Aug
|
Tech Mahindra
|
Noida

06 Aug

Tech Mahindra

Noida

Hiring US Telecom Process (International Voice Inbound)

- Location: Noida
- Process: US Telecom – International Voice Inbound
- Mode: Work from Office
- Working: 5 Days Working | Rotational Week Off
- Shift: Rotational Night Shift (US Shift)

Eligibility

Minimum 1 year of International Voice Inbound experience is mandatory.

Excellent verbal communication skills in English.

Graduates/Undergraduates can apply.

Comfortable working in rotational night shifts.

Job Responsibilities

Handle inbound customer calls for a US Telecom client.

Resolve customer queries related to billing, internet, mobile, plans, and technical support.

Deliver high-quality customer service while meeting KPIs.

Accurately update customer information in the CRM system.

Perks & Benefits

Attractive Salary + Unlimited Incentives

5 Days Working

Rotational Week Off

Both-side Cab Facility

Growth opportunities Opportunities

Immediate Joiners Preferred

- Interested candidates can share their updated resume or contact for more [email protected]/(phone hidden)

📌 Senior Customer Service Representative (Noida)
🏢 Tech Mahindra
📍 Noida

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