06 Aug
|
Indus Towers
|
Mumbai
06 Aug
Indus Towers
Mumbai
Job Description Template Basic Information on role Job TitleCircle Site Acquisition - Estate Area Manager/ Executive Name:Site AcquisitionCorrected by:
(Job Holder) Division/ Dept:EstateApproved by:
(Immediate Superior)Sujit SenReports to:Circle Site Acquisition - Estate LeadReported by:NA01Section One : Job PurposeSummarize in one statement why your job exists; and how it contributes to the overall mission/objective of the organizationThe position of network and telecommunication specialist consists of eliminating problems that arise in the telecom network and suggesting solutions for the smoother and efficient functioning of the system. In short a person, who builds rapport with Landlords and enables smooth operations through timely resolution of LL issues if any. Good negotiator with field experience to ensure timely deliveries around lease renewal, sharing and optional products at right speed and minimum cost for all sites in the territory assigned.02Section Two : Organizational ChartExisting headcounts and only Job Titles
03Section Three: Principal Accountabilities List the expected end results that must be achieved in order to fulfill your job purpose and the activities that help in achieving these results (List in order of decreasing order of importance)Sr. NoExpected End ResultsMajor Activities1Landlord Relationship Management1.Develop relationship with Landlords in the assigned territory
2.Land Lord Complaint registration,
3.Complaint Closure with Landlord close looping
4.Escalate Issues to manager in case of non closure3Rental Management1.Ensure timely rental payment in the territory assigned
2.Resolve issues leading to delay of payment to attain 100% rental payment in the territory assigned.
3.Cost Saving by Rent reduction, low escalation (Renewal & Sharing), reduction of rental for tenancy exit site and F&F; negotiation
4.Reduction of Access Outage due to non receipt of the rental4Locked Site Management1.Reduction of Halted/ locked site > 24Hrs outage
2 Locked site Monitoring,
3.Locked site issue resolution / unlocked
4.timely Full and Final settlement of permanent lock site.5Relocation Management1.Site Retention - Site termination request from LL
2.Relocation proposal for Site retention failure,
3.Relocation Site dismantled / material removal co ordination & FF request initiated by Estate manager 6Document / Agreement Renewal/ F&F; / Recent Sharing/ Upgrade Management1.Updation of Land lord database / Rental Master in coordination from Support team
2.Land Lord Request ( Ownership Change / property change / TDS/ GST/ Property Tax / Service TAX )
3.NEFT Collection & Conversion
4.Ensure the 100% document for respective process- Agreement renewal activity, Site termination & F&F; Closure, New Sharing & Upgrade site delivery7RWM adherence1. Ensure compliance to Routine work management
2. Meet weekly targets for the assigned territory
3. Perform CA sheet on weekly basis to be on top on self performance
4. Discuss action plan with supervisor and adhere the same for further improvement8Others : Day to day operational issue like LL / Public Issue / Radiation / Statutory issue Coordination with Concern for closureDay to day operational issue like LL / Public Issue / Radiation / Statutory issue Co ordination with Concern for closure 04Section Four : Key Decisions Describe 1 or 2 typical decisions you have to make, in the course of your jobWhere no approval is requiredLandlord visit and develop relationship with LL.Timely renewal at no incremental cost.Where no approval is required but you need to keep your manager informed Where you can approve after taking internal approvals and from whom Who can approve in case you are not authorized to approve?Circle Estate Lead, Circle Site Acquisition Head 05Section Five: DimensionsList the data which will reflect the scope and scale of activities concerning your job (Record the measurable areas upon which the position has either direct or indirect impact)Financial Dimensions (Quantifiable numerical amounts like annual budgets, project costs, annual revenue, purchase value etc. )Renewal scope, F&F; scope (Month on month as confirmed by finance), Cost Saving (INR MN).People Dimensions (Details of team size: no. of people supervised directly/ indirectly)IME - Estate SPOCOther Dimensions (Details of some of the other significant values/ volumes associated with the job) Ensuring Timely rental disbursement to 500 - 700 Land Lord in his/ her assigned territory06Section Six :
Interactions List the job roles that you interact with inside or outside the company to enable you to meet your accountabilities)Internal interactions (Roles you need to interact with internally in the organization to enable success in your day to day work)Legal, Finance, SCM, Planning, Deployment, O&M;/ OSD & Security TeamsExternal interactions (Roles you need to interact with outside the organization to enable success in your day to day work)Customer, Vendors, OME, IME, State Authorities, Local Authorities, Police07Section Seven: Major Challenges Describe the major challenges you face on an on-going basis in carrying out your job1. Resolution of Land Lord issues within TAT based on site criticality and dependence on other departments.
2. Problem solving within the preview of defined functional processes of the company.
3. Getting access to sites in night especially in residential/restricted area.
4. Law & order issues as well as environmental issues.
5. Radiation and other larger issues getting public attention.08Section Eight : Skills & KnowledgeState the minimum acceptable proficiency for this job. Do not state incumbent-specific informationMinimum Educational Qualifications to perform this job:Graduate in any disciplineKnowledge RequiredBasic Legal awareness / Government rules and regulations / Basic Telecom knowledge/ Land Acquisitions/ Taxation (GST/ Property Tax/ Service Tax)Skills / CompetenciesPR skills / Business Acumen / Negotiation / Communication skills / problem solving skills /Analytical skills / MS OfficeRelevant Experience (Functions, roles, duration)4 Years & aboveHiring Pool (industries, specific organizations from where targeted)Service Industry, IR, Defense /Govt Services/ Telecom/ FMCG
09Section NineIn the changing business environment, do you foresee (next 1-2 years) any changes in the following affecting the job:SkillsPR / Negotiation / problem solving & Analytical skillsKnowledge RequiredRegular update on Govt rules & regulations, 10Section TenDescribe a typical day / week in this role1. Visit sites as per priority assigned
2. Renewal, optional product clearance, sharing, F&F;, Cost Saving delivery as per commitment
3. Land Lord issues & demands - rental issues, objection to DG running, night access issue, tower removal, agreement renewal etc.
4. Co-ordination with internal Depts for timely rental payment
5. Attending to the complaints on LL helpdesk.
6. Responding to customer demands and requirements.11Section Eleven: ApprovalJob Holder:Date: 25.01.21Immediate Superior: National Acquisition HeadDate:
📌 Estate Team Member (Mumbai)
🏢 Indus Towers
📍 Mumbai