Role & responsibilities

Case Management & Investigations:

- Conduct thorough and impartial investigations into employee complaints, grievances, and alleged policy violations (e.g., harassment, discrimination, bullying, misconduct).

- Gather relevant facts, interview involved parties, analyze evidence, and prepare comprehensive investigation reports with recommendations for resolution.

- Maintain detailed and accurate documentation of all employee relations cases.

Conflict Resolution & Mediation:

- Facilitate discussions and mediations to resolve workplace conflicts and disputes between employees, or between employees and management.

- Provide guidance and coaching to managers on effective conflict resolution strategies.

Policy Compliance:

- Ensure consistent application of company policies, procedures, and practices related to employee conduct, discipline, and performance.

- Stay up-to-date with current labor laws, regulations, and industry best practices in India (e.g., Industrial Disputes Act, Factories Act, Payment of Wages Act, POSH Act).

- Assist in the development, review, and implementation of HR policies and procedures to ensure compliance and promote a fair and equitable workplace.

Advisory & Consultation:

- Provide expert advice and guidance to employees and managers on a variety of employee relations issues, including disciplinary actions, performance management,



attendance management, leaves of absence, and reasonable accommodations.

- Support managers in addressing performance concerns, conducting difficult conversations, and implementing progressive disciplinary actions.

Risk Mitigation:

- Identify potential employee relations risks and proactively recommend solutions to mitigate them.

- Collaborate with legal counsel when necessary on complex employee relations matters.

Training & Education:

- Assist in developing and delivering training programs on employee relations topics, such as respectful workplace conduct, anti-harassment, and performance management.

Data Analysis & Reporting:

- Track and analyze employee relations trends and data to identify root causes and recommend systemic improvements.

- Prepare reports on employee relations activities and outcomes for management review.

Collaboration:

- Work closely with HR Business Partners, Legal, and other departments to ensure a consistent and integrated approach to employee relations.

- Support HR initiatives and projects as needed.

Preferred candidate profile

- Candidate should be Graduate/Post-graduate with 5+ years of experience in handling HR/ER roles.
- Candidates with experience of HRBP also will be considered.
- Candidate from NBFC will be the most preffered

📌 Employee Relations Specialist (Patna)
🏢 Forward
📍 Patna