Role Overview The MIS Expert will be responsible for designing, maintaining and managing the projects Management Information System and associated reporting processes. The role will ensure that operational, financial and performance data is accurately captured, validated, analysed and presented through timely dashboards, reports and management summaries.

The MIS Expert will work closely with project teams, functional departments, technology teams and senior management to establish reliable data flows, monitor key performance indicators and support evidence-based decision-making.

Key Responsibilities

- Design and maintain the overall MIS framework, reporting formats and data-management processes.
- Collect, consolidate and validate data received from different departments, field teams, systems and stakeholders.
- Prepare daily, weekly, monthly and ad hoc MIS reports for project management and senior leadership.
- Develop dashboards for tracking project progress, operational performance, service levels, financial indicators and key performance indicators.
- Define data formats, reporting templates, master data structures and standard operating procedures for MIS activities.
- Monitor data completeness, consistency, accuracy and timeliness.
- Identify data gaps, anomalies, duplicate records and reporting discrepancies, and coordinate their resolution.
- Analyse trends, exceptions, variances and performance patterns to support management decisions.
- Automate recurring reports and data-processing activities wherever feasible.
- Maintain structured databases, data repositories and historical records.
- Coordinate with application, database and IT teams for integration of MIS requirements into digital platforms.
- Support user acceptance testing and validation of dashboards, reports and system-generated outputs.
- Prepare presentations,



analytical summaries and performance reports for internal and external stakeholders.
- Provide data and documentation required for audits, reviews, meetings and statutory or contractual reporting.
- Establish access controls and ensure confidentiality and secure handling of project information.

Desired profile of the candidate

Experience

- Minimum 5 years of overall qualified experience working in Management Information Systems.
- Experience in developing and managing operational and management dashboards.
- Experience in handling large datasets and consolidating information from multiple sources.
- Experience in government, infrastructure, technology, consulting or large-scale implementation projects will be preferred.
- Familiarity with project monitoring, performance reporting, service-level monitoring and stakeholder reporting is desirable.

Technical Skills

- Advanced proficiency in Microsoft Excel, including formulas, pivot tables, data validation and analytical functions.
- Working knowledge of Power BI, Tableau or similar business-intelligence tools.
- Knowledge of SQL and relational databases.
- Understanding of data visualisation, dashboard design and KPI frameworks.
- Familiarity with data cleaning, transformation and reporting automation.
- Working knowledge of Microsoft Office, particularly PowerPoint and Word.
- Exposure to ERP, project-management or workflow-management systems will be beneficial.

Key Competencies





- Strong analytical and problem-solving skills.
- High attention to detail and data accuracy.
- Ability to interpret complex data and present clear management insights.
- Strong documentation and report-writing skills.
- Ability to coordinate with technical and non-technical teams.
- Effective communication and presentation skills.
- Ability to manage multiple reporting timelines and priorities.
- Strong understanding of data confidentiality, governance and access control.

Key Deliverables

- Approved MIS and reporting framework.
- Periodic project and operational performance reports.
- Management dashboards and KPI scorecards.
- Data-quality and exception reports.
- Automated reporting templates and processes.
- Management presentations and analytical summaries.
- MIS user manuals, data dictionaries and process documentation.
- Timely data support for audits, reviews and decision-making.

Performance Indicators The performance of the MIS Expert may be assessed on:

- Accuracy and completeness of reports.
- Timeliness of MIS submissions.
- Reduction in data inconsistencies and reporting errors.
- Availability and reliability of dashboards.
- Level of reporting automation achieved.
- Responsiveness to management and stakeholder information requirements.
- Quality of analysis and actionable insights provided.
- Compliance with data-security and documentation requirements.

Education: Bachelors degree in any of the following disciplines:

- Engineering
- Science
- Technology
- Computer Applications
- Information Technology
- Computer Science
- A postgraduate qualification or professional certification in data analytics, information systems, business intelligence or project management will be an advantage.
- Immediate Joiner.

📌 MIS Expert (Delhi)
🏢 Gaia Smart Cities
📍 Delhi